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Frequently Asked Questions
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1.
When can I expect my order to arrive?
2.
I received a defective unit. Let me know how you would handle this?
3.
Do you combine shipping?
4.
How do I cancel my order after I won?
5.
Can I get more items at the same price as the winning bid for an auction?
6.
Can I please call you on the phone?
7.
Is this item new?
8.
What is your return policy?
9.
Why am I charged sales tax?
10.
What are the specifications, size, dimensions, for an item?
11.
How do I know if I need a centerset or widespread faucet?
12.
Do you sell spare parts?
13.
Could you please cancel my bid before I win?
14.
Can I go to paypal's site and send direct payment to you?
15.
Is it okay if I wait for a few days to make the payment?
16.
I need only 1 or 2 items out of this pack. Any likelihood that you would break this pack into smaller units?
17.
Can I pick up my order?
18.
I'm interested in this item but do not use Pay Pal - can I use a credit card , money order or check if I win?
19.
How do I checkout/pay for my order?
20.
I'm looking for a specific product. Do you carry it?
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