Faucet & Lockset Discounters
Frequently Asked Questions

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When can I expect my order to arrive?

Most of our shipments go out within 3-4 business days after the payment is cleared from the distribution center. This does not include weekends or holidays. Shipment status is updated on the marketplace channel advisor site within 1-2 days following shipment.

You can pay for your order, or check the status of a paid order, on the web at https://marketplaceadvisor.channeladvisor.com/nextgen/en/checkout/pay.aspx, which will show the payment status, shipping date and tracking number if available.

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